You never know who will answer your call to the Magnolia customer service department. 

Chip Gaines
Chip Gaines at AOL HQ on October 19, 2016 in New York City.
| Credit: Mireya Acierto / Getty Images

It appears that when Joanna Gaines is out of town, her husband Chip Gaines likes to refer to himself as the MOD: Manager On Duty. While she was away getting all set up for the High Point Market, the Magnolia Twitter account shared a video of Chip lending a helping hand in the customer service department by answering a call and joking with the unsuspecting caller on the other end of the line.

Others in the office tried to hide their laughter as Chip first identifies himself to the caller as the Manager on Duty, but eventually tells the woman on the line his true identity. Fixer Uppers fans are probably not surprised by the practical joke, as he is a constant source of laughter on the show.

If you can't get enough of Waco's most popular couple, you are in luck. The pair recently announced that they will be starring in a new HGTV series this titled Fixer Upper: Behind the Design to give viewers a more in-depth look at how they come up with the final design concepts.